Shipping Policy

Thank you for visiting and shopping at RGB Networks Ltd. Following are the terms and conditions that constitute our Shipping Policy. 

 

We deliver to mainland UK only (excluding Scottish Highlands & Islands and Channel Islands). Our couriers sometimes place restrictions on locations that they can deliver to and the guaranteed timeliness of delivery. We will inform you if you are affected by these restrictions ASAP.

Where possible, we aim to dispatch orders within 1 working day (except holidays and weekends) of receipt of cleared payment. You will receive a notification, when this is done. Different shipment arrangements may be in place during busy periods (e.g. Christmas). Please contact us before placing an order if you are uncertain.

Your order will be combined in to the fewest number of shipments possible. This may therefore take longer to send, depending on product availability.

Shipments are usually made via Royal Mail or MyHermes (though occasionally we do use other couriers). These services are offered by the relevant companies - we are unable to offer weekend/timed services for any courier service.

As much as we’d like to sell outside of mainland United Kingdom, our site is only intended for use within it and our couriers are unable to deliver elsewhere. When you order from us, you are confirming that you are: legally able to enter into a binding contract, at least 18 years old, you are a resident of and accessing our site from mainland UK. It is a requirement that delivery is made to your billing address, which must be a mainland UK address.